Refund and Returns
We Always Deal Fairly with Refund Requests (no need for a complicated policy).
- We have never had a book returned damaged from this site (careful packaging avoids such problems).
- Books are always post promptly by Royal Mail First Class or Standard Airmail but the current national and international situation may lead to some delays in delivery.
- Brexit, Covid 19, Strikes, Material shortages and freak weather events are causing problems in postal systems but items almost always arrive OK. A 999 out of 1000 Success Rate.
- Please Contact Steve Brown 0191 435 4122 or email@example.com if you are concerned about a delivery.